At Carbon Mobile Detailing, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).1. Information We Collect We may collect personal information from you in the course of providing our services. This information may include: Full name Email address Phone number Home or service address Vehicle information Payment details (handled securely through third-party processors)2. How We Use Your Information We use your personal information solely for the following purposes: To schedule and deliver mobile detailing services To respond to customer inquiries and provide support To process payments securely To send appointment confirmations or service updates To improve our services and customer experience3. Consent By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time by contacting us in writing (see Section 8 below).4. Information Sharing and Disclosure Carbon Mobile Detailing does not sell, trade, or share your personal information with third parties. Your information is used strictly for the purposes stated above and is only accessible by authorized personnel.5. Data Retention and Deletion We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. At any time, you may request the deletion of your personal information by submitting a written request to us. We will respond promptly and ensure your information is securely removed from our systems.6. Security of Information We take all reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes using secure systems, limiting access to personnel, and regularly reviewing our privacy practices.7. Third-Party Services Some services, such as payment processing or website analytics, may be provided by trusted third-party vendors. These parties are bound by their own privacy obligations and are not permitted to use your information for any other purpose.8. Contact Us If you have questions about this Privacy Policy, or if you would like to access, correct, or delete your personal information, please contact us
